Caveat: all opinions are my own based on personal user experience.
There were some journeys where going by bus was the better option and FlixBus was a good price, assigned seating and amenities. The first time we used them was travelling between two Danish cities. Shortly prior to departure time I received a notification that the scheduled bus would not be a FlixBus but a local bus with a sign in the window. Check with the driver if you are unsure. One of the reasons for choosing FlixBus is their bright green livery. So here we were at a bus station with unmarked bays hoping that we didn’t miss the bus. It all worked out.
This didn’t put me off using them again. The next time was between Estonia and Latvia. Once again, shortly before departure time received a notification that it would be a local bus not a liveried FlixBus. At least this time we were at a large bus station with all departures and bays clearly signed. But the bus that turned up was a very basic bus without the amenities described on the app. The seat numbering was different and as we were not the first stop people were already sitting in the seats and area we had booked and paid extra for. The driver had blocked off two seats for his own belongings and moved them for us.
Two sub-par experiences equates to using other companies for future travel and our next bus journey with a different company was in a marked bus with no surprises.
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